Responsible Gaming
Gaming Should Be Entertainment, Not Income
At 1win, we believe that online gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and losing is a real possibility. Set a budget you can afford to lose and stick to it.
Age Verification
Gaming is strictly for individuals aged 18 years or older (or the legal age of majority in your jurisdiction in India). By accessing 1win, you confirm that you meet this age requirement. We do not permit minors to create accounts or participate in any gaming activities.
Parents and guardians: If you are concerned about a minor's access to gaming platforms, please monitor their online activity and contact us if you have concerns.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know? If so, help is available:
- Chasing losses: Continuing to gamble to win back money you've lost
- Hiding gambling activity: Concealing your gaming from family, friends, or partners
- Loss of control: Gambling longer or with larger amounts than intended
- Neglecting responsibilities: Missing work, school, or family obligations due to gaming
- Financial strain: Borrowing money, using credit, or going into debt to gamble
- Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
- Tolerance: Needing to gamble with larger amounts to feel the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gaming
- Escapism: Using gaming to avoid problems or negative emotions
Self-Help Tools and Controls
1win provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before gaming is suspended
- Reality Checks: Receive periodic notifications reminding you of how long you've been gaming and your balance
- Session Time Limits: Set an automatic timeout after a specified period of gaming activity
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time or permanently
To access these tools, visit your account settings on 1win or contact our customer support team for assistance.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, please reach out to these organizations:
India
- All India Gaming Federation: National body promoting responsible gaming practices in India
- State-level mental health services: Contact your local state health department for counseling and support services
International Resources
- GamCare (UK) — www.gamcare.org.uk — Free support, advice, and counseling for problem gamblers
- GamStop (UK) — www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Confidential online counseling and support
- Responsible Gambling Council (Canada) — www.responsiblegambling.org — Information and resources for problem gambling
- National Council on Problem Gambling (USA) — www.ncpgambling.org — Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany) — Resources and support for responsible gaming
Confidentiality: All calls and communications with these organizations are confidential and often free of charge.
Need Help?
If you believe you have a problem with gambling, reach out for help immediately. There is no shame in seeking support. Problem gambling is a recognized condition, and professional help is available and effective.
Contact 1win Customer Support: Our team can assist you with self-exclusion and accessing responsible gaming tools at any time.
Remember: You are not alone. Millions of people have successfully addressed problem gambling with professional support. Take the first step today.